Rave Tours Refund Policy – Updated August 2025
1. 7-Day No Questions Asked Refund
We provide a 7-day refund period for all tour bookings, starting from the date of your initial booking. During this period, you are entitled to a full refund of the tour price, no questions asked.
To request a refund within this 7-day period, simply contact our customer support team at info@ravetours.com with your booking details, and we will process your refund promptly.
2. Refund Eligibility
To qualify for a refund, the following conditions must be met:
- The refund request is made within the 7-day period from the date of booking.
- You provide all necessary booking details, including the booking reference number and your contact information, when submitting your refund request.
- Bookings made within 1 month of the tour commencement date are not eligible for a refund.
3. Processing of Refunds
Refunds will be processed using the same payment method used for the original booking. Please allow up to 10 business days for the refund to be completed and reflected in your account, depending on your payment provider’s policies.
4. Tour Modifications and Cancellations by Rave Tours
In the rare event that Rave Tours needs to modify or cancel a tour due to unforeseen circumstances, we are committed to providing you with:
- Suitable alternative arrangements, or
- A full refund of your booking.
We will notify you of any changes or cancellations in a timely manner using the contact information you provided during the booking process.
5. Refunds after 7 days
Sadly we will not be able to offer a refund after 7 days in any circumstances.