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When is Defqon.1?
Defqon.1: Sacred Oath takes place from Thursday 25th June until Monday 30th June in Bidiinghuizen, the Netherlands.
Are payment plans available?
Yes, payment plans are available. You can opt to spread the cost of your tour package in to 2, 3 , or 4 monthly payments. Theses options will be removed as necessary as we get closer to the event. Each payment will be taken monthly on the same date as the initial payment until the plan ends.
All payment plans must be completed by 1 May.
See the “What is your paymentplan policy?” FAQ below for more information.
When will I receive my bracelet?
You will receive your unique Legendary Warrior Bracelet when you check in at the bus meet. More information about bracelets will be included in your booking confirmation.
What time do we meet for the bus?
The bus meet will begin at 10:00am. The tour host will be present from this time to begin checking attendees in. At 10:30am, we will conduct a roll call to confirm that everyone is present. The bus is scheduled to depart for Defqon.1 Festival at 11am sharp.
It is of utmost importance that you take these times into account when booking your travel arrangements.
What time does the bus return?
The early group of return buses are scheduled to arrive back at Amsterdam Schiphol Airport on Monday 29th June at approximately 12pm.
The later group of return buses are scheduled to arrive back at Amsterdam Arena Park on Monday 29th June at approximately 3pm.
It is important to take these times into account when booking return flights. We advise to allow adequate time to travel to/through the airport, and to allow for enough to to pass through security.
What happens if I am late for the bus?
It is your responsibility to assure that you are on time for the bus. It is crucial to take into account at what time the bus meet begins when you are booking your flights.
When should I book flights/accommodation?
We highly recommend booking your flights and accommodations as earl as possible.Early booking helps you secure lower fares, discounted hotel rates, and your preferred options.
When booking flights, we strongly advise arriving the day before to eliminate the risk of being late for the bus meet due to delays or cancellations. If arriving on the day of the bus meet, ensure there is at least 4 hours between your flight arrival and the bus meet time to account for potential travel disruptions.
Where is the meeting point?
The meeting point is at Amsterdam Arena Park, just a 5-minute walk from Amsterdam Bijler Arena train station. This station is only a 20 minute journey from both Amsterdam central and Schiphol airport.
Can I buy camping equipment from Rave Tours?
Yes! All camping package add-ons will be available to purchase in the Rave Tours store from 30th January.
Is there anywhere near the bus meet to buy supplies?
There are a vast amount of shops and supermarkets within a 5 minute walk of the bus meet. These include shops such as Albert Hein, Lidl and Decathlon only to mention a few.
Please note that the bus will not stop on route to the festival, so if you need anything before boarding make sure you visit the nearby stores.
How does Rave Tours support solo travellers?
We strive to make each persons feel included and welcomed into our community, especially those attending an event on their own. Our mission is to bring people together through our passion for music, so if you’re coming alone, rest assured you’ll feel welcomed fr, the very beginning.
What is your payment plan policy?
Rave Tours Payment Plan Terms and Conditions
Starting a payment plan guarantees your ticket and travel place with Rave Tours LTD.
Who Can Use a Payment Plan?
Payment plans will be unavailable 60 days before the event.
How Does It Work?
Refunds & Obligations
Missed Payments
Need Help?
If you’re experiencing financial difficulties or think you may miss a payment, please contact us immediately so we can work with you to find a solution.
Contact:
Email: help@ravetours.com
What is you refund policy?
Rave Tours Refund Policy – Updated August 2025
1. 7-Day No Questions Asked Refund
We provide a 7-day refund period for all tour bookings, starting from the date of your initial booking. During this period, you are entitled to a full refund of the tour price, no questions asked.
To request a refund within this 7-day period, simply contact our customer support team at info@ravetours.com with your booking details, and we will process your refund promptly.
2. Refund Eligibility
To qualify for a refund, the following conditions must be met:
3. Processing of Refunds
Refunds will be processed using the same payment method used for the original booking. Please allow up to 10 business days for the refund to be completed and reflected in your account, depending on your payment provider’s policies.
4. Tour Modifications and
Cancellations by Rave Tours
In the rare event that Rave Tours needs to modify or cancel a tour due to unforeseen circumstances, we are committed to providing you with:
We will notify you of any changes or cancellations in a timely manner using the contact information you provided during the booking process.
5. Refunds after 7 days
Sadly we will not be able to offer a refund after 7 days in any circumstances.
When is REBiRTH Festival?
REBiRTH Festival is an electrifying dance music festival held in the quaint village of Helvoirt, Netherlands. This year, it will take place from Friday, April 10th, to Monday, April 13th. Get ready for an unforgettable weekend of music and fun!
Are payment plans available?
Monthly Payment plans are available, with the final payment due on the 1st of March. You can opt between 2,3, or 4 monthly payments. The monthly payment plan options will be removed as necessary as the months count down. Each payment will be taken monthly on the same date as the initial payment until the plan ends.
See the payment plan policy option on this page for more info.
Where is the meeting point?
The meeting point is at Amsterdam Arena, just a 10-minute walk from Amsterdam Bijlmer train station. Make sure to plan your journey accordingly to arrive on time.
What time do we meet for the bus?
The bus meet begins at 10:30 am, with the tour host present to check attendees in. A roll call will be conducted at 10:55 am to confirm everyone’s presence. The bus is scheduled to depart for the event at 11:00 am sharp. It’s crucial to consider these times when booking your travel arrangements. The journey to the venue takes approximately 1 hour and 15 minutes.
When will the return bus arrive back at Amsterdam Arena?
The return bus is scheduled to arrive back at Amsterdam Arena on Monday 13th April at approximately 1pm.
It is important to take this time into account when booking return flights. We advise to allow adequate time to travel to the airport, and to allow for enough to to pass through security.
What happens if I am late for the bus?
It is your responsibility to assure that you are on time for the bus. It is crucial to take into account at what time the bus meet begins when you are booking your flights.
When should I book flights/accommodation?
Booking flights and accommodations as soon as possible is highly recommended once you have booked your tour packages. By booking early, you have a greater chance of finding lower fares and discounted hotel rates, as well as increasing your chances of getting your preferred flights and securing accommodation in your desired location.
It is important that flights are booked with at least 4 hours between flight arrival time and the bus meet time. This is to make way for any potential delays. We always reccomend arriving the day before the bus meet.
Can I buy camping equipment from Rave Tours?
We do not provide camping equipment for this tour. However, you can conveniently purchase gear through Decathlon.nl using their click and collect service.
Alternatively, we offer access to a range of pre-pitched camping options at REBiRTH Residence. Details and booking information for these options are available in the Comfort Camping section on this page.
Is there anywhere near the bus meet to buy supplies?
There are a vast amount of shops and supermarkets within a 5 minute walk of the bus meet. These include shops such as Albert Hein, Lidl and Decathlon only to mention a few.
Please note that the bus will not stop on route to the festival, so if you need anything before boarding make sure you visit the nearby stores.
How does Rave Tours support solo travellers?
We strive to make each person feel included and welcomed into our community, especially those attending an event on their own. Our mission is to bring people together through our passion for music, so if you’re coming alone, rest assured you’ll feel welcomed from the very beginning.
What is your payment plan policy?
Rave Tours Payment Plan Terms and Conditions
Starting a payment plan guarantees your ticket and travel place with Rave Tours LTD.
Who Can Use a Payment Plan?
How Does It Work?
Refunds & Obligations
Missed Payments
Need Help?
If you’re experiencing financial difficulties or think you may miss a payment, please contact us immediately so we can work with you to find a solution.
Contact:
Email: help@ravetours.com
What is you refund policy?
Rave Tours Refund Policy – Updated August 2025
1. 7-Day No Questions Asked Refund
We provide a 7-day refund period for all tour bookings, starting from the date of your initial booking. During this period, you are entitled to a full refund of the tour price, no questions asked.
To request a refund within this 7-day period, simply contact our customer support team at info@ravetours.com with your booking details, and we will process your refund promptly.
2. Refund Eligibility
To qualify for a refund, the following conditions must be met:
3. Processing of Refunds
Refunds will be processed using the same payment method used for the original booking. Please allow up to 10 business days for the refund to be completed and reflected in your account, depending on your payment provider’s policies.
4. Tour Modifications and Cancellations by Rave Tours
In the rare event that Rave Tours needs to modify or cancel a tour due to unforeseen circumstances, we are committed to providing you with:
We will notify you of any changes or cancellations in a timely manner using the contact information you provided during the booking process.
5. Refunds after 7 days
Sadly we will not be able to offer a refund after 7 days in any circumstances.
When is Masters of Hardcore?
Masters of Hardcore will take place on Saturday 28th March 2026 at the Brabanthallen in ‘s’Hertogenbosch in the Netherlands.
Are payment plans available?
Yes, payment plans are available for this tour. You can opt between 2-4 monthly payments depending on the proximity to the event.
When will my event tickets arrive?
Due to the ticketing policy set by Masters of Hardcore, we will not receive event tickets until the Wednesday prior to the event. This policy is in place to help prevent unautorised resale and ensure that all tickets are distributed securely. As a result, we will begin distributing tickets on Thursday 26th March.
When should I book flights/accommodation?
Booking flights and accommodations as soon as possible is highly recommended. By booking early, you have a greater chance of finding lower fares and discounted hotel rates, as well as increasing your chances of getting your preferred flights and securing accommodation in your desired location.
It is important that flights are booked with at least 4 hours between flight arrival time and the bus meet time. This is to make way for any potential delays.
Where is the meeting point?
The meeting point is at Eindhoven Flying Pins.
What time do we meet for the bus?
The bus meet will begin at 12:00pm.
The tour host will be present from this time to begin checking attendees in.
At 12:25pm, we will conduct a roll call to confirm that everyone is present.
The bus is scheduled to depart for the event at 12:30pm sharp.
It is of utmost importance that you take these times into account when booking your travel arrangements.
The journey time to the venue is 1 hour.
What happens if I am late for the bus?
It is your responsibility to assure that you are on time for the bus. It is crucial to take into account at what time the bus meet begins when you are booking your flights.
Will there be a pre-party?
We are delighted to announce that we will be hosting a pre-party! More information will be announced on our socials so keep your eyes peeled!
Will I be OK if I am on my own?
We strive on making each person feel included and welcomed into our community, even more so for those who choose to make the step to attend an event on their own. A big part of why we do what we do is to bring people together with our passion for music, and so if you are coming alone you can be assured that you will feel welcomed from the very beginning.
What is your payment plan policy?
Rave Tours Payment Plan Terms and Conditions
Starting a payment plan guarantees your ticket and travel place with Rave Tours LTD.
Who Can Use a Payment Plan?
How Does It Work?
Refunds & Obligations
Missed Payments
Need Help?
If you’re experiencing financial difficulties or think you may miss a payment, please contact us immediately so we can work with you to find a solution.
Contact:
Email: help@ravetours.com
What is your refund policy?
Rave Tours Refund Policy – Updated August 2025
1. 7-Day No Questions Asked Refund
We provide a 7-day refund period for all tour bookings, starting from the date of your initial booking. During this period, you are entitled to a full refund of the tour price, no questions asked.
To request a refund within this 7-day period, simply contact our customer support team at info@ravetours.com with your booking details, and we will process your refund promptly.
2. Refund Eligibility
To qualify for a refund, the following conditions must be met:
3. Processing of Refunds
Refunds will be processed using the same payment method used for the original booking. Please allow up to 10 business days for the refund to be completed and reflected in your account, depending on your payment provider’s policies.
4. Tour Modifications and Cancellations by Rave Tours
In the rare event that Rave Tours needs to modify or cancel a tour due to unforeseen circumstances, we are committed to providing you with:
We will notify you of any changes or cancellations in a timely manner using the contact information you provided during the booking process.
5. Refunds after 7 days
Sadly we will not be able to offer a refund after 7 days in any circumstances.
When is Intents Festival?
Intents Festival Rise of Titans will take place from Friday 5th June until Monday 8th June 2026 ,.,in Oisterwijk, NL.
Are payment plans available?
Monthly Payment plans are available, with the final payment due on the 1st of May 2026. You can opt between 2,3, or 4 monthly payments. The monthly payment plan options will be removed as necessary as the months count down. Each payment will be taken monthly on the same date as the initial payment.
See the payment plan policy option on this page for more info.
Where is the meeting point?
The meeting point is at Amsterdam Arena Park, which is a 5 minute walk from Amsterdam Bijlmer Arena train station. This station is only a 20 minute journey from both Amsterdam Central and Schiphol Airport.
What time do we meet for the bus?
The bus meet will begin at 10:00am. The tour host will be present from this time to begin checking attendees in. At 10:30am, we will conduct a roll call to confirm that everyone is present. The bus is scheduled to depart for Intents Festival at 11am sharp.
It is of utmost importance that you take these times into account when booking your travel arrangements.
What time does the bus return to Schiphol Airport?
The return bus is scheduled to arrive back at Amsterdam Schiphol Airport on Monday 8th June at 2pm. It is important to take this time into account when booking return flights. We advise to allow adequate time to travel through the airport, and to allow for enough time to pass through security.
What happens if I am late for the bus?
It is your responsibility to assure that you are on time for the bus. It is crucial to take into account at what time the bus meet begins when you are booking your flights.
When should I book flights/accommodation?
Booking flights and accommodations as soon as possible is highly recommended once you have booked your tour packages. By booking early, you have a greater chance of finding lower fares and discounted hotel rates, as well as increasing your chances of getting your preferred flights and securing accommodation in your desired location.
It is important that flights are booked with at least 4 hours between flight arrival time and the bus meet time. This is to make way for any potential delays.
Can I buy camping equipment from Rave Tours?
We do not provide camping equipment for this tour. However, you can conveniently purchase gear through Decathlon.nl using their click and collect service.
Alternatively, we offer access to a range of pre-pitched camping options at IntentsCity. Details and booking information for these options are available in the Comfort Camping section on this page.
Is there anywhere near the bus meet to buy supplies?
There are a vast amount of shops and supermarkets within a 5 minute walk of the bus meet. These include shops such as Albert Hein, Lidl and Decathlon only to mention a few.
Please note that the bus will not stop on route to the festival, so if you need anything before boarding make sure you visit the nearby stores.
Will I be OK if I am on my own?
We strive on making each person feel included and welcomed into our community, even more so for those who choose to make the step to attend an event on their own. A big part of why we do what we do is to bring people together with our passion for music, and so if you are coming alone you can be assured that you will feel welcomed from the very beginning.
This tour will have an optional group chat which will include everyone who is attending. This gives those who want to, a chance to get to know each other.
When will tickets arrive?
Tickets will arrive in the 2 weeks before the event. These will be sent along with a detailed Itinerary providing you with all the important information you will require for your travels with us.
What is your payment plan policy?
Rave Tours Payment Plan Terms and Conditions
Starting a payment plan guarantees your ticket and travel place with Rave Tours LTD.
Who Can Use a Payment Plan?
How Does It Work?
Refunds & Obligations
Missed Payments
Need Help?
If you’re experiencing financial difficulties or think you may miss a payment, please contact us immediately so we can work with you to find a solution.
Contact:
Email: help@ravetours.com
What is your refund policy?
Rave Tours Refund Policy – Updated March 2025
1. 7-Day No Questions Asked Refund
We provide a 7-day refund period for all tour bookings, starting from the date of your initial booking. During this period, you are entitled to a full refund of the tour price, no questions asked.
To request a refund within this 7-day period, simply contact our customer support team at info@ravetours.com with your booking details, and we will process your refund promptly.
2. Refund Eligibility
To qualify for a refund, the following conditions must be met:
Bookings made within 1 month of the tour commencement date are not eligible for a refund.
3. Processing of Refunds
Refunds will be processed using the same payment method used for the original booking. Please allow up to 10 business days for the refund to be completed and reflected in your account, depending on your payment provider’s policies.
4. Tour Modifications and Cancellations by Rave Tours
In the rare event that Rave Tours needs to modify or cancel a tour due to unforeseen circumstances, we are committed to providing you with:
We will notify you of any changes or cancellations in a timely manner using the contact information you provided during the booking process.
5. Refunds after 7 days
Sadly we will not be able to offer a refund after 7 days in any circumstances.
When is Decibel Outdoor Festival?
Decibel Outdoor Festival will take place at Beekse Bergen from Friday 28th to Monday 31st August 2026.
Are payment plans available?
Monthly Payment plans are available, with the final payment due on the 1st of August. You can opt between 2, 3, 4 or 5 monthly payments. The monthly payment plan options will be removed as necessary as the months count down. Each payment will be taken monthly on the same date as the initial payment for the duration of your plan.
See the payment plan policy option on this page for more info.
Where is the meeting point?
The meeting point is at Amsterdam Arena Park, which is a 5 minute walk from Amsterdam Bijlmer Arena train station. This station is only a 20 minute journey from both Amsterdam Central and Schiphol Airport.
What time do we meet for the bus?
The bus meet will begin at 11:00am. The tour host will be present from this time to begin checking attendees in. At 11:30am, we will conduct a roll call to confirm that everyone is present. The bus is scheduled to depart for Intents Festival at 12pm sharp.
It is of utmost importance that you take these times into account when booking your travel arrangements.
What time does the bus return at Schiphol Airport?
The return bus is scheduled to arrive back at Amsterdam Schiphol Airport on Monday 31st August at approximately 2pm. It is important to take this time into account when booking return flights. We advise to allow adequate time to travel through the airport, and to allow for enough to to pass through security.
What happens if I am late for the bus?
It is your responsibility to assure that you are on time for the bus. It is crucial to take into account at what time the bus meet begins when you are booking your flights.
When should I book flights/accommodation?
Booking flights and accommodations as soon as possible is highly recommended once you have booked your tour packages. By booking early, you have a greater chance of finding lower fares and discounted hotel rates, as well as increasing your chances of getting your preferred flights and securing accommodation in your desired location.
It is important that flights are booked with at least 4 hours between flight arrival time and the bus meet time. This is to make way for any potential delays.
Can I buy camping equipment from Rave Tours?
We do not provide camping equipment for this tour. However, you can conveniently purchase gear through Decathlon.nl using their click and collect service.
Alternatively, we offer access to a range of pre-pitched camping options at the Luxury District. Details and booking information for these options are available in the Comfort Camping section on this page.
Is there anywhere near the bus meet to buy supplies?
There are a vast amount of shops and supermarkets within a 5 minute walk of the bus meet. These include shops such as Albert Hein, Lidl and Decathlon only to mention a few.
Please note that the bus will not stop on route to the festival, so if you need anything before boarding make sure you visit the nearby stores.
Will I be OK if I am on my own?
We strive on making each person feel included and welcomed into our community, even more so for those who choose to make the step to attend an event on their own. A big part of why we do what we do is to bring people together with our passion for music, and so if you are coming alone you can be assured that you will feel welcomed from the very beginning.
This tour will have an optional group chat which will include everyone who is attending. This gives those who want to, a chance to get to know each other.
When will tickets arrive?
Tickets will arrive in the 2 weeks before the event. These will be sent along with a detailed Itinerary providing you with all the important information you will require for your travels with us.
What is your payment plan policy?
Rave Tours Payment Plan Terms and Conditions
Starting a payment plan guarantees your ticket and travel place with Rave Tours LTD.
Who Can Use a Payment Plan?
How Does It Work?
Refunds & Obligations
Missed Payments
Need Help?
If you’re experiencing financial difficulties or think you may miss a payment, please contact us immediately so we can work with you to find a solution.
Contact:
Email: help@ravetours.com
What is your refund policy?
Rave Tours Refund Policy – Updated March 2025
1. 7-Day No Questions Asked Refund
We provide a 7-day refund period for all tour bookings, starting from the date of your initial booking. During this period, you are entitled to a full refund of the tour price, no questions asked.
To request a refund within this 7-day period, simply contact our customer support team at info@ravetours.com with your booking details, and we will process your refund promptly.
2. Refund Eligibility
To qualify for a refund, the following conditions must be met:
Bookings made within 1 month of the tour commencement date are not eligible for a refund.
3. Processing of Refunds
Refunds will be processed using the same payment method used for the original booking. Please allow up to 10 business days for the refund to be completed and reflected in your account, depending on your payment provider’s policies.
4. Tour Modifications and Cancellations by Rave Tours
In the rare event that Rave Tours needs to modify or cancel a tour due to unforeseen circumstances, we are committed to providing you with:
We will notify you of any changes or cancellations in a timely manner using the contact information you provided during the booking process.
5. Refunds after 7 days
Sadly we will not be able to offer a refund after 7 days in any circumstances.
When is HARD BASS?
HARD BASS takes place on Saturday 10th October 2026 at the GelreDome in Arnhem, the Netherlands.
Are payment plans available?
Yes, payment plans are available. You can opt to spread the cost of your tour package over 2 or 3 monthly payments. Each payment will be taken monthly on the same date as the inititial payment until the plan ends.
See the “Whats your payment plan policy?” FAQ below for more information.
When will I receive my event tickets?
Tickets will be sent via WhatsApp in the week of the event. These will be sent along with a detailed itinerary providing you with all the important information you will require for your travels with us.
When should I book flights/accommodation?
We highly reccommend booking your flights and accommodations as early as possible. Booking early helps you secure lower fares, discounted hotel rates, and your preferred options.
You can book direct flights to Eindhoven from Manchester or Stanstead. Alternatively you can fly to Amsterdam and board a train at Schiphol Airport direct to Eindhoven Central.
When booking flights, we strongly advise arriving the day before to eliminate the risk of being late for the bus meet due to delays or cancellations. If arriving the day of the bus meet, ensure that there is at least 4 hours between your flight arrival and the bus meet time to account for any potential travel disruptions.
Where is the meeting point?
The meeting point is at the Flying Pins in Eindhoven. This area is a short 5-10 minute walk from Eindhoven Central Station.
What time do we meet for the bus?
The bus meet will begin at 5:30pm. The tour host will be present from tjis time to begin checking attendees in. At 5:50pm we will conduct a roll-call to confirm that everyobe is present. The bus is scheduled to depart for the event at 6pm sharp. It is of utmost importance that you take these time into account when booking your travel arrangements.
The journey to the venue is 1 hour.
What happens if I am late for the bus?
It is your responsibility to assure that you are on time for the bus. It is crucial to take into acount at what tie the bus met begins when you are booking your flights.
Will I be OK if I am on my own?
We strive on making eah person feel included an welcomed into our community, even more so for those who choose to make the step to attend an event on their own. A big part of why we do what we do is to bring people together with our passion for music. So if you are coming alone you can be rest assured that you will feel welcomed from the very beginning.
Will there be a pre-party?
We are delighted to announce that we will be hosting a pre-party! More information will be annoinced on our socials so keep your eyes peeled!
What is your payment plan policy?
Rave Tours Payment Plan Terms and Conditions
Starting a payment plan guarantees your ticket and travel place with Rave Tours LTD
Who Can Use A Payment Plan?
How Does it Work?
Refunds & Obligations
Missed Payments
If you miss a payment you’ll automatically receive a reminder via email. You have 3 weeks to catch up on a missed payment via your account. If not paid within this period your place will be cancelled automatically, all monies paid will be lost, and you will still be required to pay any outstanding balance. If your place is cancelled due to too many missed payments you will not be able to use the payment plan feature for 12 months.
Need Help?
If you are experiencing financial difficulties or think you may miss a payment, please contact us immediately so we can work with you to find a solution.
Contact
Email: help@ravetours.com
What is your refund policy?
Rave Tours Refund Policy – Updated March 2025
1. 7-Day No Questions Asked Refund
We provide a 7-day refund period for all tour bookings, starting from the date of your initial booking. During this period, you are entitled to a full refund of the tour price, no questions asked.
To request a refund within this 7-day period, simply contact our customer support team at info@ravetours.com with your booking details, and we will process your refund promptly.
2. Refund Eligibility
To qualify for a refund, the following conditions must be met:
Bookings made within 1 month of the tour commencement date are not eligible for a refund.
3. Processing of Refunds
Refunds will be processed using the same payment method used for the original booking. Please allow up to 10 business days for the refund to be completed and reflected in your account, depending on your payment provider’s policies.
4. Tour Modifications and Cancellations by Rave Tours
In the rare event that Rave Tours needs to modify or cancel a tour due to unforeseen circumstances, we are committed to providing you with:
We will notify you of any changes or cancellations in a timely manner using the contact information you provided during the booking process.
5. Refunds after 7 days
Sadly we will not be able to offer a refund after 7 days in any circumstances.
When is Tomorrowland Thailand?
Tomorrowland Thailand takes place from Friday 11th until Sunday 13th December at Wisdom Valley near Pattaya.
Our official Tour dates are Thursday 10th December – Tuesday 15th December.
Are payment plans available for this experience?
Yes, payment plans are available for all Tomorrowland Thailand experiences. ✨
You can choose to spread the cost of your journey over 2 to 6 monthly payments, depending on how close we are to the event date. This allows you to secure your place in the adventure while paying in a way that suits you best.
Our flexible payment options are designed to make your Tomorrowland Thailand dream more accessible — so you can focus on the excitement of the journey ahead.
Please check the ‘What is your payment plan policy?’ FAQ below for more details.
What Airport do I need to fly to?
We recommend flying into Bangkok Suvarnabhumi Airport (BKK), the most convenient gateway to your Tomorrowland Thailand adventure. ✨
You can fly directly to Bangkok from London Gatwick and London Heathrow, with additional routes available from Manchester and Edinburgh (with one or two layovers, depending on your budget and chosen airline).
For travelers joining us from outside the UK, we suggest using www.skyscanner.net to explore the best flight options from your home country.
How do I get to Ibis Hotel Pattaya, from the Airport?
Once you arrive at Bangkok Suvarnabhumi Airport (BKK), getting to Ibis Pattaya is simple and flexible, depending on your travel style and budget. ✨
You can choose from the following options:
Private Taxi or Ride App (recommended):
The easiest and most comfortable option. A taxi or ride service will take you directly from the airport to the hotel in approximately 1.5–2 hours, depending on traffic.
Airport Transfer Service:
You can pre-book a private transfer online for a smooth and stress-free arrival.
Public Transport Option:
For those who enjoy a little adventure and want a more budget-friendly way to travel, public transport is also available from Bangkok Suvarnabhumi Airport (BKK) to Pattaya.
You can take:
Direct buses operate from the airport to Pattaya and take approximately 2–2.5 hours. From the Pattaya bus station, you can take a short taxi or local transport to Ibis Pattaya.
You can travel by train from Bangkok to Pattaya from one of Bangkok’s main train stations. While this option is slower, it offers a scenic and authentic way to experience Thailand before reaching your destination.
Please note that public transport may require carrying your luggage between connections, so we recommend this option for travelers who feel comfortable navigating local transport independently.
No matter how you choose to travel, the journey to Pattaya is all part of the adventure — and the magic awaits when you arrive.
What do I do once I arrive at Ibis Hotel, Pattaya?
What happens next depends on what time you arrive — but rest assured, your journey will be smooth and well guided. ✨
Check-in at Ibis Pattaya begins at 15:00. A friendly Rave Tours representative will be waiting in the hotel foyer from 14:00 to welcome you, answer any questions, and help you prepare for check-in.
If you arrive before 14:00, you’re welcome to store your luggage in the hotel’s designated luggage area. This gives you the freedom to explore the local surroundings, relax in the hotel lounge/bar, or enjoy the nearby beach and cafés while you wait.
Once check-in opens, you can collect your room key, settle in, and take some time to recharge before the adventure truly begins.
What are the check-in and check-out times?
Check-in at Ibis Pattaya begins on Thursday 10th December from 15:00.
A friendly Rave Tours representative will be in the hotel foyer from 14:00 to welcome you, assist with any questions, and help you prepare for check-in.
Check-out will take place on Tuesday 15th December by 12:00.
Our Rave Tours representative will also be in the foyer from 11:00 to wish you a safe journey home and thank you for being part of this unforgettable Tomorrowland Thailand adventure.
From your first welcome to your final farewell, we’ll be there to guide you every step of the way.
How do I get from Ibis Pattaya to the Festival on each day?
All of our experiences include professionally organised coach transport on each day of the festival — Friday, Saturday, and Sunday — so you can travel with ease and focus on the magic ahead.
Coaches will depart from Ibis Pattaya throughout the afternoon between 12:00 and 16:00, giving you flexibility to choose when you’d like to head to the festival each day.
At the end of the night, our coaches will be waiting for you at a pre-arranged meeting point at the festival site from 23:00 onwards, ensuring a smooth and safe return journey to the hotel once the music comes to an end.
Festival closing times are:
Our team will be on hand to guide you to the correct departure point and make sure everyone returns comfortably to Ibis Pattaya after each unforgettable night.
How will I receive my Treasure Case?
For guests based in the UK, your Tomorrowland Treasure Case will be carefully posted to you once we receive them directly from Tomorrowland — so you can hold a piece of the magic in your hands before your journey even begins.
For guests travelling from outside the UK, Treasure Cases cannot be shipped internationally. Instead, you will receive your unique Tomorrowland Thailand festival bracelet when you check in at the hotel in Pattaya.
What is your payment plan policy?
Rave Tours Payment Plan Terms and Conditions
Starting a payment plan guarantees your ticket and travel place with Rave Tours LTD.
Who Can Use a Payment Plan?
How Does It Work?
Refunds & Obligations
Missed Payments
Need Help?
If you’re experiencing financial difficulties or think you may miss a payment, please contact us immediately so we can work with you to find a solution.
Contact:
Email: help@ravetours.com
What is your refund policy?
Rave Tours Refund Policy – Updated August 2025
1. 7-Day No Questions Asked Refund
We provide a 7-day refund period for all tour bookings, starting from the date of your initial booking. During this period, you are entitled to a full refund of the tour price, no questions asked.
To request a refund within this 7-day period, simply contact our customer support team at help@ravetours.com with your booking details, and we will process your refund promptly.
2. Refund Eligibility
To qualify for a refund, the following conditions must be met:
3. Processing of Refunds
Refunds will be processed using the same payment method used for the original booking. Please allow up to 10 business days for the refund to be completed and reflected in your account, depending on your payment provider’s policies.
4. Tour Modifications and Cancellations by Rave Tours
In the rare event that Rave Tours needs to modify or cancel a tour due to unforeseen circumstances, we are committed to providing you with:
We will notify you of any changes or cancellations in a timely manner using the contact information you provided during the booking process.
5. Refunds after 7 days
Sadly we will not be able to offer a refund after 7 days in any circumstances.
The easiest way to get hold of us is via Whatsapp or via email.
(+44) 07387 932 679
help@ravetours.com
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